Staging Planner Privacy Statement

 

Your privacy is important to us. This privacy statement explains the personal data Staging Planner processes, how Staging Planner processes it, and for what purposes.

Staging Planner offers a wide range of products. References to Staging Planner products in this statement include Staging Planner services, websites, apps, software, servers, and devices.

 

Personal data we collect

Staging Planner collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Staging Planner and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties.

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.

 

How we use personal data

Staging Planner uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:

• Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.

• Improve and develop our products.

• Personalize our products and make recommendations.

• Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.

In carrying out these purposes, we combine data we collect from different contexts or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.

Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence (AI), which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision-making to solve problems in ways that are similar to what people do. To build, train, and improve the accuracy of our automated methods of processing (including AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made. For example, we manually review short snippets of voice data that we have taken steps to de-identify to improve our speech recognition technologies. This manual review may be conducted by Staging Planner employees or vendors who are working on Staging Planner’s behalf.

 

Reasons we share personal data

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with Staging Planner-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Staging Planner and its customers.

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How to access and control your personal data

You can also make choices about the collection and use of your data by Staging Planner. You can control your personal data that Staging Planner has obtained, and exercise your data protection rights, by contacting Staging Planner or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:

• Choose whether you wish to receive promotional emails, SMS messages, telephone calls, and postal mail from Staging Planner.

• Access and clear some of your data through the Staging Planner Dashboard.

Not all personal data processed by Staging Planner can be accessed or controlled via the tools above. If you want to access or control personal data processed by Staging Planner that is not available via the tools above or directly through the Staging Planner products you use, you can always contact Staging Planner at the address in the Contacts section or by using our Customer Service form.

 

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.

We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.

You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

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Staging Planner account

With a Staging Planner account, you can sign in to Staging Planner products, as well as those of select Staging Planner partners. Personal data associated with your Staging Planner account includes credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, and your interests and favorites. Signing in to your Staging Planner account enables personalization and consistent experiences across products and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your Staging Planner account, and enables other features.

 

Product-specific details:

General.

When a customer tries, purchases, uses, or subscribes to Staging Planner Products, or obtains support for or professional services with such products, Staging Planner receives data from you and collects and generates data to provide the service (including improving, securing, and updating the service), conduct our business operations, and communicate with the customer. For example:

• When a customer engages with a Staging Planner sales representative, we collect the customer’s name and contact data, along with information about the customer’s organization, to support that engagement.

• When a customer interacts with a Staging Planner support professional, we collect device and usage data or error reports to diagnose and resolve problems.

• When a customer pays for products, we collect contact and payment data to process the payment.

• When Staging Planner sends communications to a customer, we use data to personalize the content of the communication.

• When a customer engages with Staging Planner for professional services, we collect the name and contact data of the customer’s designated point of contact and use information provided by the customer to perform the services that the customer has requested.

The Staging Planner Products enable you to purchase, subscribe to, or use other products and online services from Staging Planner or third parties with different privacy practices, and those other products and online services are governed by their respective privacy statements and policies.

 

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Productivity and communications products

Productivity and communications products are applications, software, and services you can use to create, store, and share documents, as well as communicate with others.

 

Search, and artificial intelligence

Search and artificial intelligence products connect you with information and intelligently sense, process, and act on information—learning and adapting over time.